WHO IS LEILANI SERRAO-BAKER?
Leilani Serrao-Baker is the FOUNDER of Civitas Realty. Civitas (siv-i-tas), Latin for community. Her real estate mantra is, “It isn’t about how many homes I sell; it’s about how many people I help.”
and is in line with Civitas Realty’s core values; Client Driven, Community Grounded. Serving primarily south coastal Orange County, Leilani’s success as an agent has earned her coveted recognition. HomeLight ranked her in the top 3% of agents who sell homes quickly and in the top 10% of agents who secure the asking price or above for their sellers. Leilani is also a Short Sales and Foreclosure Resource (SFR®) specialist, has vast experience in probate and trust sales and is a certified Probate and Trust Specialist. She was recognized from Orange Coast Magazine as a 2022 Real Estate All-Star, ranking in the top 1% of the agents in all of Orange County.
Known for her exceptional outcomes through "thinking outside of the box”, doing things differently and utilizing digital marketing used by Fortune 500 companies she’s able to hold up her outstanding record.
Now a 15-year Dana Point resident and homeowner, Leilani enjoys her time away from real estate with her husband and daughter — the latter inheriting her parents’ talents of singing, dancing, and playing the cello. Leilani loves yoga, hiking, working out, boating, and refinishing furniture. She also sponsors community events in her neighborhood of Sea Canyon, including yearly garage sales, dog adoptions, and Santa events.
BACK IN THE DAYS
Originally from Kailua-Kona, Hawaii, Leilani studied sales and marketing in college and was a flight attendant for 23 years. Mastering sky-high, first-class service, Leilani subsequently launched a flight attendant business and a line of body care products. Numerous renowned magazines featured her products, and she earned the 2002 Entrepreneur of the Year award from the Beauty Industry West. After buying several homes in LA and Orange County with her husband, Leilani decided to act on her longtime interest in home design and real estate, as she saw opportunities to plug in her passion and improve the customer experience. Leilani’s service and entrepreneurial background increase her capacity to anticipate people’s needs think on her feet, respect deadlines, and negotiate shrewdly. Leilani understands that real estate emotions can run high even during the best times, and she steadily navigates the journey while ensuring she meets her clients’ expectations.
STARTED CIVITAS REALTY
After leaving her career in the Airlines, Leilani became a real estate agent with the intention of bringing her natural attributes and learned skills to provide exceptional service to her clients.
All aligned and 14 years later she has mastered digital marketing strategies, that provides results like no other and better serves her community.
SOLD! NOT JUST LISTED.
We know that selling your house is a big step. You might feel overwhelmed or burdened by everything involved in selling your house.
You might be wondering what your house is worth or if it’s really the right time to sell. This is where we can help.
Over the last 14 years we've sold EVERY home we have listed. Our goal is not to just get your listing. Our goal is to get your listing and sell your home for the most amount of money, in the quickest amount of time and with the least amount of problems.
GIVING BACK
The more you have, the more you can give! Leilani thrives on making people's lives better. Civitas means community and we love bringing events to our community and to help with improvements within our community.
Here are just a few of our events; Our Annual Santa comes to Dana Hills event along with our Annual Pet Photo Day to benefit Promise 4 Paws are our two favorites.
GIVING TO OUR COMMUNITY
In 2015, Leilani accomplished her goal of installing monument signage for her home community of Sea Canyon. Leilani and fellow “Friends of Sea Canyon”, including resident Kent Welton, who spearheaded the initiative, and local businesses donated their time and money to gift the monument sign. The 450-home Sea Canyon community near Dana Hills High School in Dana Point, which was built as three separate developments starting in the early-1970’s, has not had a formal name or monument sign until signage was installed January 7th of 2015.
Although the sign installation took less than two hours, the process of working with the City to acquire permits, rallying community support, and raising funds for the sign installation took almost two years. Leilani helped organize an initiative to distribute fliers to all homes in the neighborhood, prompting residents to email the City directly, got the permit approved, raised funds and even donated to the project.
“I care about this neighborhood and want it to be represented to its residents and visitors the best way possible. Having a name to rally around and a sign to formalize that identity is truly exciting and something that I am proud to be a part of.”- Leilani
GET TO KNOW LEILANI BETTER
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READ OUR LATEST BLOG POSTS
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To stay relevant in the world of real estate, we have to stay up to date on market trends and information. Our blogs keep you informed on the market, tips on buying and selling real estate and the process of buying and selling a home. Welcome!
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Take the guesswork out of digital marketing, maximize your profits and hire the authority in digital marketing. Watch this video to learn the process.
How do You Know it's the Time to Rightsize?
Thinking about downsizing but unsure if the time is right? I get it! 🏡 If maintaining a large home feels overwhelming or you’re looking to be closer to family and amenities, it might be time to consider a change. Watch my video to learn the key signs that it’s time to downsize and how to make the move stress-free! Watch this video to learn more.
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"It isn’t about how many homes I sell; it’s about how many people I help." - Leilani
